Privacy Policy

Who we are

MV Painting Inc. is operated by Bayres Enterprises Inc. in Calgary, Alberta. You can reach us about anything in this policy at:

• 321 19 St NW, Calgary, AB T2N 2J2
• Phone: (403) 667-3064
• Email: mvpaintinginc@gmail.com

Information we collect

Estimate and contact requests. When you request a free estimate or contact us — through the booking forms on this website (hosted for us by DripJobs), by phone, text or email — we collect your name, phone number, email address, the address where the work would be done, a description of your project, and any photos you choose to send us.

Project information. If you hire us, we keep the details needed to do the work: colours and products chosen, schedules, job notes, proposals, invoices and payment records.

Project photos. Our crew may take photos of your project before, during and after the work. See “Project photos” below for how they are used.

Website usage data. Like most websites, we use Google Analytics (GA4) and Google Tag Manager to understand which pages are visited and how visitors find us. These tools use cookies and collect usage data such as pages viewed, approximate location and device type. They do not give us your name or contact details.

How we use your information

• To respond to your estimate request and prepare your quote
• To schedule, carry out and warranty the work
• To send proposals, invoices and payment links, and to communicate with you about your project
• To ask for a review after your project is finished
• To improve our website, services and advertising

We do not sell your personal information.

Project photos

As stated in our service contract, photos of your project may be used in our advertising, including this website and our social media accounts, unless you tell us not to. You can opt out at any time — before, during or after the project — by phone or email, and we will respect it. We never publish a client’s street address together with project photos.

Who we share information with

We share personal information only with the service providers we use to run our business, and only what they need to do their part:

• DripJobs — our booking and customer management system, which hosts our estimate request forms
• Google — website analytics (Google Analytics) and advertising services
• Payment processors — if you pay by card, your payment is handled by the processor; we do not store your full card number

We may also disclose information when required by law.

Cookies

This website uses cookies through Google Analytics and Google Tag Manager to measure visits and improve the site. You can block or delete cookies in your browser settings at any time; the website will still work.

How long we keep information

We keep customer records for as long as needed to honour our 2-year workmanship warranty and to meet our accounting and legal obligations. After that, records are deleted or anonymized.

Your rights and choices

Under Canada’s privacy law (PIPEDA), you may ask us at any time to see the personal information we hold about you, to correct it, or to delete it. You can also withdraw your consent to marketing messages at any time. To make a request, contact us using the details at the top of this page and we will respond promptly.

Security

We use reasonable safeguards to protect the personal information we hold. No method of transmission or storage is completely secure, but we limit access to the information to the people and providers who need it to serve you.

Changes to this policy

If we change this policy, the updated version will be posted on this page with a new “last updated” date.

Questions

If you have any question about this policy or how we handle your information, call us at (403) 667-3064 or email mvpaintinginc@gmail.com.